Exciting Career Opportunity At Qatar Airways
·
Company: Qatar Airways
·
Location: Ghana
·
State: Jobs in Accra
·
Job
type: Full-Time
·
Job
category: Administrative/Secretarial
Jobs in Ghana
Job Description
The Airport Services
Manager has the oversight of both the operations and administrative
responsibilities at station level.
The roles ensures that
the operations runs smoothly and cost effectively whilst conforming to safety
and security requirements.
Essential to this role
is ensuring that customers are provided with the Qatar Airways 5 Star service
promise, thus creating a competitive advantage for Qatar Airways in all ground
products and services.
Key Responsibilities Include
The Following
·
Implements Ground
Services strategy at the station level and provides insights into customer
demands and operational constraints.
·
Maintains station’s
NPS within targets and addresses any customer related issues and/or challenges.
·
Maintains high
standard to enhance the customer experience.
·
Evaluates and propose
cost effective measures to reduce unit cost and enhance customer service
delivery.
·
Managing the
day-to-day operations of the station and acting as liaison between airport
service providers, government agencies & authorities and QR senior
management.
·
Responsible for the
Station’s Operations, Safety and Security, Business and Contingency Plans,
Emergency and Accidents Response.
- Ensures that the overall airport operations meet QR’s
standard, policies and procedure and conforms to aviation regulatory
requirements.
- Supports in the preparation of annual budgets proposals
for the station.
- Manages station performance (KPI and SPI) and station
readiness to any audit requirement both internal and external.
- Supports new station start up when required and conduct
GHA Technical assessment.
- Establishes the department or team’s objectives and
priorities to align with and support business objectives.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no
boundaries to your potential and the impact you can make.
You’ll find infinite
opportunities to grow and work on the biggest, most rewarding challenges that
will build your skills and experience.
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You have the chance to
be a part of our future, and build the life you want while being part of an
international community.
Our best is here and
still to come. To us, impossible is only a challenge. Join us as we dare to
achieve what’s never been done before.
Together, everything
is possible
Qualifications
About you
The successful
candidate will have the following qualifications and skills:
·
Bachelor’s Degree with
minimum of 6 years job-related experience
·
Relevant experience as
an Airport Manager with a major airline.
·
Extensive overall
knowledge of all areas of airport operations
·
Very good command of
English language.
·
Able to delegate work,
set clear direction and manage workflow.
·
Strong mentoring and
coaching skills.
·
Able to foster
teamwork among team members.
·
Dynamic and adaptable
to ever changing operational requirements.
·
Work experience in a
multi-cultural environment.
·
Knowledge of program development,
budget preparation and administration.
About Qatar Airways Group
Our story started with
four aircraft. Today, we deliver excellence across 12 different businesses
coming together as one.
We’ve grown fast,
broken records and set trends that others follow. We don’t slow down by the
fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re
creating a unique experience for our customers or innovating behind the scenes,
every person contributes to our proud story.
A story of spectacular
growth and determination. Now is the time to bring your best ideas and passion
to a place where your ambition will know no boundaries, and be part of a truly
global community
Method of Application
Click here to read more and apply
Closing Date : 12 Nov. 2021